Information We Collect
We collect information from you when you place an order, subscribe to a newsletter, register a warranty, or fill out a form such as Contact Us.
We may collect personal information about our users in various ways. For example, we may collect information that you provide to us, information that we collect through your use of our Services, and information that we collect from publicly available sources or third parties.
Information You Provide
When ordering or registering through our services, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, or other details to help you with your experience.
Information About Your Use of Our Services
In addition to the information you provide to us directly, we may collect information about your use of the Services. For example, we may collect:
- Device information— such as your hardware model, IP address, other unique device identifiers, operating system version, browser type and settings, such as language and available font settings, and settings of the device you use to access the Services.
- Usage information— such as information about the Services you use, the time and duration of your use of the Services and other information about your interaction with content offered through a Service, and any information stored using cookies, mobile ad identifiers, and similar technologies that we have set on your device.
- Location information— such as your computer’s IP address, your mobile device’s GPS signal or information about nearby WiFi access points and cell towers that may be transmitted to us when you use certain Services.
How We Use Your Information
The information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other Service features may be used in the following ways:
To Provide and Manage the Goods and Services You Request
This includes, for example, processing your purchases, sending you electronic newsletters, or enabling you to participate in the features provided by the Services. It may also includes providing personalized content and recommendations to you, including by email.
To Contact You
We may periodically contact you with offers and information about the Services, including in connection with your purchase, warranty registration, customer service request, online surveys, legal notices, and other important information. You may opt out of receiving commercial email messages from us by following the instructions contained in those email messages.
To Better Understand Our Users
The Services conduct depersonalized research on our users’ demographics, interests and behavior based on the information we collect. We do this to better understand and serve our users, and to improve our products, advertising, and services.
To That Which You Consent
We may otherwise use your information with your consent or at your direction.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.
Depersonalized visitor information may be provided to other parties for marketing, advertising, or other uses.
We reserve the right to transfer any information we have about you in the event that we sell or transfer all or a portion of our business or assets to a third party, such as in the event of a merger, acquisition, or in connection with a bankruptcy reorganization.
How We Protect Your Information
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all information you supply is encrypted via Secure Socket Layer (SSL) technology. We regularly scan for Malware and block IPs caught attempting malicious activity. However, as effective as these measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that the information you supply will not be intercepted while being transmitted to us over the Internet.
External PCI compliant payment gateways (such as PayPal) handle all financial transactions that originate from our Services.
Cookies are small pieces of data saved to your computer as .txt files by a browser. They help a site remember information, such as log-in names or data entered into a form field. There are a few different kinds of cookies, but most common are persistent cookies and session cookies. Session cookies are not saved to the hard drive; they’re stored in the computer’s memory and are deleted when the browser closes. Persistent cookies are stored on the hard drive and remain from session to session until the user manually clears their browser cookies.
For more information on cookies, including how to manage them, we recommend learning more.
Turning Cookies Off
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, some of the features that make your experience with our Services more efficient may not function properly.
Do Not Track Signals
Some web browsers may transmit “do-not-track” signals to the websites with which the user communicates. Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they even are aware of them. Because there currently is no industry standard concerning what, if anything, websites should do when they receive such signals, the Services currently do not take action in response to these signals. If and when a final standard is established and accepted, we will reassess how to respond to these signals.
It’s also important to note that we do not allow third-party behavioral tracking.
Notice of Third-Party Links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
California Online Privacy Protection Act
According to CalOPPA, we agree to the following:
- Users can visit our site anonymously.
- You can change your personal information by emailing or calling us.
Children Online Privacy Protection Act
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the United States’ consumer protection agency, enforces COPPA Rules, which spell out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not knowingly market nor collect any personal information from children under the age of 13 without parental consent, unless permitted by law. If we learn that a child under the age of 13 has provided us with personal information, we will delete it in accordance with applicable law.
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We may collect your email address in order to:
- Respond to inquiries and/or other requests.
- Process orders and to send information and updates pertaining to orders.
- Send you additional information related to your product and/or service.
- Market to our mailing list.
To be in accordance with CANSPAM, we agree to the following:
- Not use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly. Users are able to unsubscribe by using the link at the bottom of each email.
If at any time you would like to discuss our communications with you, please feel free to contact us.
Last Updated: March 2018